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Digital Literacy

This guide provides resources to help community members build essential digital skills. Topics include internet safety, evaluating online information, using digital tools, understanding privacy, and navigating common software and apps.

Introduction

Staying safe online is just as important as staying safe in your home or neighborhood. When you use the internet, it's vital to protect your personal information, avoid scams, and use secure websites.

Protecting Your Personal Information

Use strong passwords:

  • Create passwords that are hard to guess. Use a mix of letters, numbers, and symbols.
  • Example: Gram!2025Secure

Never share passwords:

  • Don't give out your passwords, even to friends. Legitimate companies will never ask you for them.

Be careful with personal details:

  • Avoid sharing your full address, birthdate, Social Security number, or bank details online unless it's absolutely necessary and the site is secure.

Recognizing and Avoiding Scams

Phishing Emails:

  • These look like real messages from banks or companies but are fake. Don't click on links or download attachments unless you're sure the message is real.

Too-good-to-be-true offers:

  • If someone promises money, prizes, or romance out of the blue, it's likely a scam. Ignore or delete these messages.

Fake websites:

  • Some sites try to look like trusted ones. Always check the web address (URL) and look for the padlock icon in the address bar.

Using Safe Websites

Look for HTTPS:

  • Secure websites begin with https:// and show a padlock symbol. Avoid entering sensitive info on sites without these.

Shop only on trusted sites:

  • Stick to well-known retailers like Amazon or local stores you trust. Read reviews before buying from unfamiliar websites.

Using Antivirus and Updates

Install antivirus software:

  • Good antivirus programs help block harmful files and websites.
  • Best antivirus software include: Bitdefender, Norton, McAfee (Courtesy of www.pcmag.com).

Keep your system updated:

  • Updates fix security gaps in your operating system and apps. Allow automatic updates when possible.

Using Public Wi-Fi Safely

Avoid personal tasks on public Wi-Fi:

  • Don't check bank accounts or enter passwords while using public Wi-Fi (like in coffee shops or libraries).

Use a VPN if possible: 

  • A VPN (Virtual Private Network) adds a layer of protection when using public internet.

What to Do If You're Targeted

Report suspicious activity:

  • Most platforms let you report scams, fake profiles, or harassing messages.
  • Change your passwords immediately if you think someone accessed your account.
  • Contact your bank if you've shared financial information with a scammer.

Helpful Tip

When in doubt, stop and ask someone you trust or contact the company directly through their official website or phone number.